Refund Policy Due to the nature of our products being handcrafted, time-consuming, edible works of art customized for each individual order, we are unable to offer any refunds, credits, or exchanges. As aesthetic appeal, cake flavor, and texture are all subjective qualities, they will not be honored for refund requests. ALL SALES ARE FINAL. Any refunds, or refund considerations, will be solely at the discretion of Sweet Treats N' More.